SCOPE OF WORK
The service
Organising security monitoring and alert handling for systems covered by the service.
Service activities
- Defining event sources
- Analysis rules and escalation paths
- Alert reporting and scope review
Scope, technologies, activity frequency and support levels are agreed according to the context. Operating arrangements are defined before the service begins.
How the project works
- 01Define
Objectives, scope and responsibilities.
- 02Deliver
Agreed activities and evidence collection.
- 03Report
Findings, limitations and next steps.
Where to start
Describe the systems involved, the issue to address and the project contacts. In our initial discussion, we define objectives, required information and the approach to delivery.

